Returns & Exchanges

At Libiyi, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Whether you need a different size or a full refund, our team is here to ensure a smooth and hassle-free process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive an authorization form.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and the product is unworn.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund or ship out your exchange within 5-7 business days.